Refund & Cancellation

Refund & Cancellation Policy

Last Updated: 8/16/2025

At Payroll by Dorysoft (https://payroll.dorysoft.com/), we strive to provide reliable payroll and related services to our clients. This Refund & Cancellation Policy explains the terms under which refunds and cancellations are handled.

1. Service Cancellation

  • Clients may cancel their subscription or service request by contacting us at payroll@dorysoft.com.

  • Cancellation requests must be made at least 7 days before the next billing cycle to avoid charges for the upcoming cycle.

2. Refund Policy

  • Payments made for services already delivered or activated are non-refundable.

  • In case of double payment due to a technical error, the excess amount will be refunded after verification.

  • Refunds, if applicable, will be processed to the original payment method within 7–10 business days.

3. No-Show / Non-Usage

  • If the customer fails to use the purchased service during the subscription period, no refund will be provided.

4. Dispute Resolution

  • Any issues related to refunds or cancellations can be raised via email at payroll@dorysoft.com.

  • We will review and respond to such requests within 5 business days.

5. Contact Information

If you have any questions about this Refund & Cancellation Policy, please contact us:

Email: payroll@dorysoft.com
Address: Rajasthan, India